Fix: Zoho Mail App Not Syncing

Zoho Mail is one of the free email services which is designed to check your emails instead of logging in to the webmail separately. If the Zoho mail app not syncing, check if the app requires an update. Install the updates for the app from the Google Play Store or Apple App Store app. Make sure that you have enabled sync for your Zoho Mail app in the Settings.

Zoho Mail App Not Syncing

If necessary, you can remove and reinstall the Zoho Mail app. Reconfigure your Zoho Mail account settings and check if the syncing issues have been resolved.

If your Zoho Mail app is still not syncing the emails on your iPhone, try Active Sync for the Email, Calendar, and Contacts sync. To know how to use the Active Sync on your iPhone, follow these troubleshooting steps.

  • On your iPhone, open the default browser and log in to your Zoho Mail with the right login credentials.
  • Tap Control Panel and select User Details.
  • Choose the Two Factor Authentication option and select Enable.
  • Once you have enabled the Two Factor Authentication, generate an app-specific password.
  • Tap the My Account link at the top to view your Zoho Mail accounts.
  • Navigate to the left-side panel and select the Security menu.
  • Choose the App Passwords sub-menu and tap the Generate New Password button.
  • If necessary, enter an app name in the text field and tap the Generate button.
  • Note down the app-specific password and minimize the browser window.
  • Launch the Settings app by touching its icon on the applications screen.
  • Tap the Passwords & Accounts tab and select Add Account.
  • Select the Exchange mail server from the displayed list and enter ‘msync.zoho.in’ in the Server field.
  • Fill in the Username field with your email address and enter the app-specific password in the Password field.
  • Save the configured settings and return to the Settings window.
  • Select ActiveSync and enable the Mail, Calendar, and Contacts options.
  • Now we have seen how to fix Zoho Mail App Not Syncing issue

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