How To Troubleshoot Windows Live Mail Error 0X800CCC79?

Windows Live Mail Error 0X800CCC79

Some people make use of Windows Live Mail for exchanging emails or for storing information. This email client is compatible with most of the versions of the Windows OS. As with all email clients, Windows Live Mail is also prone to some issues. One recurring issue about which many users complain is the Error 0X800CCC79.

You might encounter the Windows Live Mail Error 0X800CCC79 under two conditions:

Case I:

When you make an attempt to send an email from Windows Live Mail.

In this case (when you try to send an email from Windows Live Mail), you will find the following error message on your screen:

……………..Protocol: SMTP, Server Response: ‘550 relay not permitted’, Port: 465, Secure (SSL): Yes, Server Error: 550, Error Number: 0x800CCC79

So, instead of sending the email to the intended recipient, the above error message will be displayed on your screen.

Case II:

When you try to log into Windows Live Mail.

In this case (when you try to log into Windows Live Mail), you will see an error message in the corner of your screen. This error message will appear for a few moments and then vanish from your screen. However, the appearance of the error message whenever you try to log in will be annoying.

According to the situations described above, the troubleshooting methods will vary. Now, let us plunge into these troubleshooting methods:

Solution 1-When the error message appears while trying to send an email:

The email that you wish to send will not be sent to the intended recipient. To resolve the issue, please make use of the steps given below:

  • Step : 1First, launch the Windows Live Mail application.
  • Step : 2Next, choose the account and right-click on it. Then, select the Properties option.
  • Step : 3Now, click the Advanced tab and then go to the Outgoing server section.
  • Step : 4Please select the checkbox next to the My outgoing server requires authentication option. Then, click on the OK button.
  • Step : 5You can now close the Windows Live Mail application.
  • Step : 6Now, open the application again and then try sending the same email again.
  • Step : 7Follow these steps to fix Windows live mail error 0X800ccc79.

Solution 2-When the error message appears while logging into Windows Live Mail:

You will find the error message when you try to log into the application. To solve the problem, please follow the steps given here:

  • Step : 1First, please wait until the error message disappears. Then, go to File and select Work Offline. This action will put the application in the offline mode.
  • Step : 2Next, navigate to the Outbox folder. Now, locate the troublesome message in your Outbox, right-click on it, and choose the Delete option.
  • Step : 3Now, go to File->Work Offline once again to disable the offline mode.
  • Step : 4You can close the Windows Live Mail application now.
  • Step : 5Restart your computer.
  • Step : 6Now, try logging in to Windows Live Mail again and check if the error message appears this time.

The above troubleshooting methods should help fix the Windows Live Mail Error 0X800CCC79.

We have now discussed the Windows Live Mail Error 0X800CCC79 and also seen some methods to resolve the issue.


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