How to fix Sky Email Problems?
If you are facing issues with Sky Email and probably looking for effective troubleshooting solutions, then this website is the right place for it. This site holds the most effective resolutions for all the sky email problems. Follow the given solutions accordingly.
How to troubleshoot the Sky Email issues?
>- Step : 1 While accessing the Sky email account, if you receive an error message saying Request-URL Too large, then clear your browser’s history and cookies.
- Step : 2 Try to check service status. Log into your account and then check the service status.
- Step : 3 If there are no service issues, then see if the date and time settings of your PC are correct.
- Step : 4 To check that in Windows PC, Tap on Start -> Settings/cog wheel -> Time & Language.
- Step : 5 To check that in Mac PC, tap on Time available on the right-hand corner and choose Date & Time preferences.
- Step : 6 After setting the date and time correctly on your PC, still if the problem prevails, move to the next solution.
- Step : 7 Make sure the PC’s web browser is compatible with Sky email. Also, check if the JavaScript is enabled in the browser.
- Step : 8 Based on your web browser’s version, follow the steps below to check if the browser is compatible and the JavaScript is enabled to fix the Sky Email Problems.
(a) Google Chrome:
- Step : 1 Open the Google Chrome browser on your PC. Choose Menu available in the top-right corner of the screen.
- Step : 2 Click on Help.
- Step : 3 Tap on About Google Chrome.
- Step : 4 If Google Chrome’s version is Google Chrome version 25 and above, then it is compatible.
Steps to enable JavaScript in Google Chrome:
>- Step : 1 Go to Google Chrome and tap on Menu.
- Step : 2 Choose Settings and click on Show Advanced settings.
- Step : 3 Go to the Privacy section and select Content settings.
- Step : 4 Ensure that the Allow all sites to run JavaScript (recommended) is enabled under the JavaScript section.
- Step : 5 Choose OK and Refresh the page.
(b) Mozilla Firefox:
- Step : 1 Open the Mozilla Firefox browser on your PC. Choose Menu and click on Help.
- Step : 2 Tap on About Firefox. The version number will be displayed.
- Step : 3 If the Mozilla Firefox version is 19 and above, then it is compatible.
Steps to enable JavaScript in Mozilla Firefox:
>- Step : 1 Go to the Mozilla Firefox browser, tap on the Firefox menu, and choose Options.
- Step : 2 Click on the Content tab.
- Step : 3 Enable the checkbox beside the JavaScript option.
- Step : 4 Choose OK to exit the page. Then refresh the page.
- Step : 5 If the sky email Problems are not resolved, then try to reset the password. Go to https://skyid.sky.com/resetpassword/skycom on your browser and follow the on-screen prompts to reset the password using your recovery email.
- Step : 6 After resetting the password, check if you are able to access the sky email without any problem. If yes, then start accessing the sky email.
- Step : 7 If the Sky Email Problems stays unresolved, get our technical support team’s help in troubleshooting the issue
