How To Fix Outlook Web App Not Working In Chrome?
The MS Outlook email client that helps in accessing multiple email accounts can also be used over the Internet in a browser using the Outlook web app. But, errors might occur when you try to access the Outlook web app not working in Chrome web browser. Mostly, this problem arises when there is a corrupted file in the browser or due to the errors in the Microsoft server.
If the Outlook web app is not working in Chrome on your computer, proceed with the following steps.
Clear Google Chrome browser’s cache, history, and cookies
- Step 1:Open the Google Chrome web browser on your computer.
- Step 2:Click the Menu icon at the upper-right corner of the screen.
- Step 3:Choose the Settings option.
- Step 4:Scroll down the page and click the Advanced button.
- Step 5:Select the ‘Clear browsing data’ option.
- Step 6:Navigate to the Basic tab and choose the All time option from the Time range drop-down menu.
- Step 7:Select the checkbox beside the following options.
- Step 8:Browsing history
- Step 9:Cookie and other site data
- Step 10:Cached images and files
- Step 11:Click Clear Data in the ‘Clear browsing data’ dialog box.
- Step 12:This will clear all the cache, history, and cookies in the Google Chrome web browser.
- Step 13:Try to access the Outlook web app and check if the issue has been resolved.
Disable your antivirus program
- Step 1:Check if your antivirus program blocks Outlook or similar websites.
- Step 2:If necessary, disable the antivirus program temporarily.
- Step 3:If the problem does not resolve, uninstall the antivirus program and restart your computer.
Check if the Microsoft server is down
- Step 1:Try to access the Outlook web app not working in chrome. If you can access it, there might be a problem with the Microsoft server.
- Step 2:You have to wait for a while until the server gets back online.
Enable cookies for Outlook and Microsoft
- Step 1:Most of the websites rely on cookies to work effectively. If Google Chrome blocks cookies related to Outlook or Microsoft, you might face these kinds of issues.
- Step 2:To enable the Outlook and Microsoft cookies in Chrome, follow the steps given below.
- Step 3:Access the Google Chrome browser’s menu.
- Step 4:Click the Settings option.
- Step 5:Navigate to Privacy and Security and then click the Site Settings option.
- Step 6:Select the Pop-ups and redirects option.
- Step 7:Go to Allow, click the Add button, and include both the Microsoft and Outlook URLs.
- Step 8:Access the Outlook web app and check if the problem has been resolved.
Update your Google Chrome browser
- Step 1:Navigate to Menu in the Google Chrome web browser.
- Step 2:Choose the Help option followed by the About Google Chrome option.
- Step 3:Check if an update is available. If so, update it.
- Step 4:Mostly, Chrome will check for the update and install it automatically.
- Step 5:If none of the steps resolve the issue, re-install the Google Chrome web browser.
- Step 6:You can get help from our technical experts to fix this issue when the Outlook web app not working in Chrome.