How To Fix Kyocera Error 3101 Office 365?

Kyocera Error 3101 Office 365

Kyocera error 3101 is a scan to email error that occurs when you try to scan the original and send the scanned copy to your Office 365 account from the Kyocera printer. To fix this error, follow the below-mentioned steps to fix Kyocera Error 3101 Office 365.

  • Step : 1 The first and foremost step is to restart your Kyocera printer.
  • Step : 2 Next, check the connection between the printer and the computer.
  • Step : 3 Make sure that you have connected them using a standard USB cable.
  • Step : 4 If you have connected them wirelessly, check the wireless connection.
  • Step : 5 If necessary, restart your Wi-Fi router.
  • Step : 6 Make sure that you have installed the correct scan software on your computer.
  • Step : 7 Check whether you have properly loaded the original document into the printer’s ADF or scanner glass.
  • Step : 8 Check the server settings on the embedded web server.
  • Step : 9 To do so, connect your computer to the local wireless network and open the default browser.
  • Step : 10 Enter the printer’s IP address in the URL field and hit the Enter key to access the Kyocera web interface.
  • Step : 11 Enter the login credentials in the User Name and Password fields.
  • Step : 12 Navigate to the left-side panel and click on Network Settings.
  • Step : 13 Select the TCP/IP submenu and verify the Default Gateway, Subnet Mask, Domain Name, and DNS server settings in the IPv4 settings section.
  • Step : 14 Navigate to the left-side panel and click the Protocol submenu.
  • Step : 15 In the Protocol Settings window, go to the Send Protocols section.
  • Step : 16 Click the SMTP radio button and select STARTTLS from the SMTP Security drop-down menu.
  • Step : 17 Ensure that you have enabled the SSL encryption in the Advanced Settings section.
  • Step : 18 Click the Function Settings tab from the left-side panel and select the Email submenu.
  • Step : 19 Under SMTP, verify the outgoing mail server name (mail.office365.com).
  • Step : 20 The server port should be set to 587.
  • Step : 21 Enable Authentication and make sure that you have entered a valid email address.
  • Step : 22 Check other server settings and try to execute the Scan to Email function from the Kyocera printer.
  • Step : 23 If the problem persists, reset the network settings on from the printer’s control panel.
  • Step : 24 By using these steps to fix the Kyocera Error 3101 Office 365.

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