Fix: Icloud Mail Not Working

You can access your iCloud Mail account from a web browser or an email client. If the iCloud Mail is not working, proceed with the steps given on this page.

Problem 1 - iCloud Mail not working in Safari

Solution

If the problem occurs when you are accessing your iCloud Mail account from the Safari browser, follow the steps.

Step : 1 Update the Safari browser to the most recent version.
Step : 2 Access the Safari menu and click the Preferences option.

Step : 3 Navigate to the Advanced tab and then click the Show Develop menu in menu bar option.

Step : 4 Exit the Preferences window.
Step : 5 Go to the Develop menu and click the Empty Caches option to clear the Safari browser’s cache.

Step : 6 Still, if iCloud Mail is not working, there is a chance for the problem to be with the internet connection.

Problem 2 - iCloud Mail not working on a Mac computer

Solution

You’ll see an error message when you cannot send your email. Resolve the problem as per the steps provided here.

Step : 1 Check if your Mac computer is connected to the Internet.

Step : 2 Visit Apple’s system status page and check for the status message.

Step : 3 Sometimes, the problem might be with the email service.

Step : 4 If the problem persists, remove your iCloud Mail account and add it again in the Mac Mail application.

Problem 3 - iCloud Mail not working on iPhone

Due to some reasons, iCloud Mail does not work on your iPhone. Below is the solution to resolve the problem.

Solution

Step : 1 Ensure that your iPhone is connected to the Internet.
Step : 2 On the iPhone, open the Settings app.

Step : 3 Choose your iCloud Mail account and check if the Mail toggle is turned on.

Step : 4 Perform the following instructions depending on your OS.
Step : 5 iOS 10 and later - Select the Mail option on the Settings screen. Tap the Accounts option followed by the Fetch New Data option. Turn on the Push toggle.
Step : 6 iOS 9 and earlier - Open Settings. Tap the Mail, Contacts, and Calendars option followed by the Fetch New Data option. If the Push toggle is not enabled yet, enable it.

Step : 7 Turn off your iPhone and turn it on.
Step : 8 If none of the steps could resolve the iCloud Mail not working problem, delete your iCloud Mail account and again add it on your iPhone.