- Step : 1 Check whether you have signed in using the correct login credentials.
- Step : 2 If you have recently changed your login password for your
AOL mail account, update it on your Outlook application as well.
- Step : 3 To update the password, launch the Outlook application and click the File menu. Then, go to Account Settings.
- Step : 4 Now, select the AOL Mail account from the displayed list. Then, click Change and update your newly changed password.
- Step : 5 If you have enabled or turned on the two-step verification process, enter the code received on your mobile number.
- Step : 6 Restart your computer and check if the issue is resolved.
- Step : 7 Ensure that you have used the right AOL email settings to configure the account.
- Step : 8 Click the Outgoing Server tab and verify whether the SMTP requires authentication option is selected. If not, checkmark the option.
- Step : 9 Navigate to the Advanced tab and check the email settings.
- Step : 10 If you are using an IMAP account, the server port number is 993.
- Step : 11 Choose any type of encrypted connection for better security. Select either SSL/TLS or SSL connection.
- Step : 12 If you are using a POP account, type 995 as the incoming port number.
- Step : 13 Select SSL or SSL/TLS as the connection type.
- Step : 14 The SMTP outgoing server should be 465 or 587. Select a suitable encryption type.
- Step : 15 After you have updated the AOL email settings in the Outlook application, restart your Outlook app.
- Step : 17 Now, open the Outlook application and check whether you are able to send and receive email messages.
- Step : 18 If you are not able to send messages, locate the Working Offline option at the bottom of the screen.
- Step : 19 Select the Send/Receive tab and click on the Work Offline button to turn off offline mode.
- Step : 20 If the problem persists, remove your AOL email account from the Outlook app and reconfigure it to fix the issue.
- Step : 21 By using these steps to fix the AOL not Working with Outlook application.